Shipping and Refund

Shipping and Refunds Policy

Shipping Policy

All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

For simple flat rate shipping: We offer $10 flat rate shipping to Australia.

NOTE: We are not responsible for shipping carrier delays.

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Order Process

01.

Orders are processed in 2-3 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.

02.

Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

03.

If you have any questions about your order, please contact us right away at contact@roarcrafts3d.com We will be unable to make changes to your order once it has been shipped.

04.

Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.

Is it free shipping?

Yes! We offer free shipping on orders purchases over $100. Standard shipping charges apply otherwise.

How long does it take to receive my order?

Orders will be processed within 2-3 business days (Monday to Friday, excluding holidays). Delivery usually takes 5-7 business days but can vary based on your location.

How will my order be shipped?

Your order will be shipped by Australia Post

What are your shipping costs?

Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there.

My order has already been shipped but I need to update the address. What should I do?

Please contact us as soon as possible if you need to change your address.

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